Privacy Policy

1. Who We Are

Sheet Happens (“we,” “our,” or “us”) provides administrative, design, and business support services.
If you have any questions about this policy, you can contact us at:
Email: sheet.happens.25@gmail.com

2. Information We Collect

We may collect and store the following types of information:

Contact information – such as your name, email address, and phone number
Business details – such as company name and role
Project information – details you share with us to complete a task or provide a quote
Usage data – how you use our website or interact with our social media (e.g., cookies, analytics)

3. How We Use Your Information

We use your information to:

Respond to enquiries or provide quotes
Deliver our services and manage client relationships
Send invoices, updates, or service information
Improve our services, website, and communication
Comply with any legal or regulatory requirements

We do not sell or rent your information to anyone.

4. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

Contractual necessity: to deliver our services to you
Legitimate interest: to communicate with you and improve our business
Consent: when you opt into newsletters or marketing

5. Data Storage and Retention

We store your information securely and retain it only as long as necessary:

Client and project data: typically retained for up to 6 years for accounting and legal reasons
Enquiry data: retained for up to 12 months if no service is provided

6. Sharing Your Information

We only share your data when necessary to deliver our services (e.g., with trusted tools like Google, Canva, or payment processors).
All third-party services we use comply with data protection regulations.

7. Your Rights

Under UK GDPR, you have the right to:

Access, correct, or delete your personal data
Withdraw consent at any time (where applicable)
Object to or restrict processing
File a complaint with the ICO if you believe your data has been misused

To exercise these rights, contact us at [Insert your business email].

8. Cookies & Website Tracking

Our website may use cookies or analytics tools to understand visitor behaviour and improve user experience.
You can disable cookies in your browser settings at any time.

9. Updates to This Policy

We may update this policy occasionally to reflect changes in our business or legal requirements. Updates will be posted on our website with the new effective date.

Contact Us

For questions about this policy or your data, contact:
sheet.happens.25@gmail.com
Based in the United Kingdom